AI Use in Workplaces May Erode Human Expertise

A new study from the University of Bath School of Management warns that the uncritical adoption of artificial intelligence in the workplace could lead to the decay of human knowledge ^[1]. The research, published in the Human Resource Management Journal, identifies specific types of expertise that are incompatible with AI systems ^[1]. Researchers argue that over-reliance on large language models might compromise the development of critical thinking skills in future workers ^[2]. To address these risks, the study proposes the creation of 'learning vaults' to safeguard human expertise ^[1]. These vaults are intended to protect specialized skills from being lost to automation ^[1]. Authors suggest that organizations must consciously preserve human-mediated learning to maintain long-term intellectual capital ^[2].