AI Models & Agents
monday.com launches Harmony voice AI for sales
The platform uses task-specific language models for sales calls; monday.com says responses take about 200 milliseconds.
A sales professional wearing a headset beside abstract audio waveforms and a customer-management interface.
Photo: Kronos News
monday.com announced Harmony on October 19, 2026, a voice AI platform designed to handle enterprise sales calls, including qualifying leads, recording information and responding to objections. The company says its task-specific language models have approximately 200-millisecond audio response latency. [1]
Harmony is available to mid-market and enterprise customers in the United States, United Kingdom, Australia and Singapore, according to the announcement. monday.com also says the platform integrates with major CRM systems and can route calls to live representatives. [1]
These performance and product claims come from monday.com’s announcement; the source provides no independent testing of the platform’s speed or effectiveness. [1]
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